Voixity is a business solutions company building intelligent technology that helps companies improve operations, acquire customers, increase customer engagement, and grow more efficiently. The Voixity ecosystem brings together focused products that each stand on their own and work together as one connected brand.
Companies often use disconnected systems for quality assurance, customer engagement, referrals, marketing, and growth. Voixity is building a growing ecosystem of solutions designed to solve these problems. Each product can stand on its own while the broader Voixity ecosystem creates additional value.
Voixity QA helps companies understand customer conversations, evaluate performance, identify opportunities, and reduce the workload placed on managers. Analyze customer calls, identify performance opportunities, improve consistency, and give managers actionable insights.
Voixity Referral gives companies a simple way to turn their customers into advocates by making it easy for customers to share products and services with people they know. Encourage referrals, support SMS, email, and social sharing, and gain visibility into referral activity.
Voixity Marketing is designed to help companies create, manage, monitor, and optimize their digital marketing efforts while working toward better results at lower cost. The platform is in development, with additional capabilities coming soon.
Voixity is built around the problems businesses actually face: less manual work, better customer experiences, more efficient operations, more opportunities for growth, better visibility, and smarter decision-making — all within one growing ecosystem.
Voixity solutions serve a wide range of businesses, including call centers, customer service organizations, sales organizations, service businesses, growing companies, businesses that depend on referrals, and companies investing in digital marketing.